Privacy Policy

Last updated: January 2025

1. Introduction

Wisiora Nexus Private Limited (“Zanvito,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and website.

2. Information We Collect

Personal Information

  • Name, email address, phone number
  • Home address and service location
  • Payment information (processed securely through third-party payment gateways)
  • Profile photos and identification documents for verification

Usage Information

  • App usage data and interaction patterns
  • Device information (model, OS version, unique device identifiers)
  • Location data to match you with nearby service professionals
  • Booking history and preferences

3. How We Use Your Information

  • To provide and maintain our services
  • To match you with appropriate service professionals
  • To process transactions and send service-related communications
  • To improve our app and user experience
  • To send promotional offers (with your consent)
  • To comply with legal obligations

4. Data Sharing and Disclosure

We may share your information with:

  • Service professionals to fulfill your booking requests
  • Third-party payment processors for secure transactions
  • Legal authorities when required by law
  • Service providers who assist in our business operations

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.

6. Your Rights

You have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Delete your account and associated data
  • Object to processing of your data
  • Data portability
  • Withdraw consent at any time

7. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Wisiora Nexus Private Limited

Email: support@zanvito.com