Terms of Service

1. Acceptance of Terms

By accessing or using the Zanvito platform, you agree to be bound by these Terms of Service. If you do not agree with any part of these terms, you may not use our services.

2. Description of Services

Zanvito is a technology platform that connects customers with verified local service professionals. We facilitate the booking of home services including but not limited to electrical, plumbing, AC repair, RO service, appliance repair, carpentry, CCTV installation, and salon services.

3. User Accounts

You must create an account to use our services. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

4. Booking and Payments

• All service prices are displayed before booking
• Payments are processed through secure third-party payment gateways
• Cancellation and refund policies apply as specified at the time of booking
• We reserve the right to modify pricing with prior notice

5. User Responsibilities

• Provide accurate information when creating your account and booking services
• Treat service professionals with respect and dignity
• Not misuse the platform for any illegal or unauthorized purpose
• Not interfere with the proper functioning of the platform

6. Limitation of Liability

Zanvito acts as an intermediary between customers and service professionals. While we verify our professionals, we are not liable for the quality of work performed by service providers. Any disputes regarding service quality should be addressed through our support system.

7. Termination

We reserve the right to suspend or terminate your account at any time for violation of these terms or for any other reason at our discretion.

8. Contact

For questions about these terms, please contact us at support@zanvito.com.