Account Deletion
Request Account Deletion
We're sorry to see you go. Please read the information below before submitting your account deletion request.
Important Information
- • Account deletion is permanent and cannot be undone
- • All your personal data will be permanently removed from our systems
- • Active bookings must be completed or cancelled before deletion
- • Any pending refunds will be processed before account deletion
- • This process may take up to 7 business days to complete
What Gets Deleted
Personal Information
Name, email, phone number, address
Booking History
All past and present booking records
Payment Information
Stored payment methods and transaction data
Account Credentials
Login details and authentication data
How to Request Deletion
1
Send an Email
Send an email to support@zanvito.comwith the subject line “Account Deletion Request”
2
Include Required Details
Include your registered email address, phone number, and the reason for deletion
3
Verification
We will verify your identity and process your request within 7 business days
Alternative: In-App Request
You can also request account deletion directly from the Zanvito app:
- Open the Zanvito app and log in to your account
- Go to Profile Settings
- Select “Delete Account”
- Follow the on-screen instructions to confirm